Refund Policy

Foil Drive™ strive to maintain the highest level of customer satisfaction and support. If you would like to return or exchange an item that you have ordered, please contact us at


We do accept returns in the following circumstances:

  1. The item must have been sold directly on our online store, if purchased through one of our dealers, please contact them directly
  2. The item(s) have not been used in any way.
  3. The return or exchange request is made within 28 days of delivery.
  4. The postage for the return item(s) is to be paid by the customer.

To ask for a return, please contact our


If your order is not fulfilled we do accept change of mind cancellations. However we do have to refund you less our 3rd party fees we have been charged for your transaction.

These fees can be up to 7.5% of your total order amount that has been paid

Because of this we ask that you carefully make your selection prior to purchasing. 


We do accept exchanges of motor pods if the incorrect one was ordered and adhere to the following:

  1.  The returned item must be in brand new condition, unused.
  2.  Return shipping is to be paid by the customer.

Note: To organise an exchange for your pod, please let us know which pod you would like to replace it with when you contact us -


Products sold by Foil Drive Pty Ltd come with guarantees that cannot be excluded under Australian Consumer Law. Consumers are entitled to a replacement or refund for a major failure and compensation for any other reasonably foreseeable loss or damage. Consumers are also entitled to have the goods repaired or replaced if the goods fail to be of acceptable quality and the failure does not amount to a major failure.

A "major failure" as defined in the Australian Consumer Law broadly is one where a reasonable consumer would not have acquired the goods had the consumer been fully aware of the failure, the goods are unsafe, substantially unfit for purpose or departed significantly from the demonstration model or sample. In this regard, you should refer to the Australian Consumer Law.

Consumer guarantees cannot be excluded and are in addition to any express warranty (warranty against defects) you are given.

There may be circumstances where you are not entitled to a remedy.

For further information about the Australian Consumer Law and consumer guarantees, visit